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Refine

You are good at what you do. Let us help you do it better. 

IT Service Management

We have many years experience of transforming and implementing service management organisations and tools for our customers.

Our Refine service helps you measure the effectiveness of your current solution against industry standards and norms and helps you prepare for the impact of new regulations and standards.

We are truly platform agnostic, having experience with ServiceNow, Microfocus (HP) Service Manager, Jira Service Manager platforms and more


Governance

Governance is about doing the right things. Management is about doing the right things right. We can help you map each role in your IT organisation to  the most appropriate corresponding KPI's, duties, practices and standards  from COBIT, CMMI, and ITIL

Consulting Services

In a complex and fast changing world, businesses need experts who excel in specific fields, and specialists thrive in niche consultancies. Together with our partner consultancies in the Newground Alliance, we are equipped to make quick adaptations and meet the challenges of a dynamic business environment.